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The Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
Job Responsibility:
Manages sales efforts for the hotel including local corporate and social catering
Works collaboratively with off-property sales channels
Responds to incoming catering opportunities
Identifies, qualifies and solicits new catering business
Understands the overall market
Closes the best opportunities for the hotel
Uses negotiating skills and creative selling abilities
Designs, develops and sells creative catered events
Maximizes revenue by up-selling packages and creative food and beverage
Manages catering sales revenue and operation budgets
Develops menus which drive sales
Executes and supports the operational aspects of business booked
Participates in and practices daily service basics of the brand
Monitors the effective resolution of guest issues
Ensures successful performance by increasing revenues, controlling expenses and providing a return on investment
Requirements:
High school diploma or GED
2 years experience in sales and marketing, guest services, front desk, or related professional
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required
What we offer:
Inclusive, people-first culture
Opportunities to put guests at ease in a friendly, genuine and approachable environment
Part of a united Four Points by Sheraton community
Opportunities to do your best work, begin your purpose, belong to an amazing global team, and become the best version of you
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