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Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.
Job Responsibility:
Exhibits creative baking and decorating talents
Leads development and training of team
Ensures sanitation and food standards are achieved
Supervises and manages employees
Ensures compliance with all Food & Beverage policies, standards and procedures
Prepares and cooks foods of all types
Assists in determining how food should be presented and creates decorative food displays
Provides services that are above and beyond for customer satisfaction and retention
Achieves and exceeds goals including performance goals, budget goals, team goals, etc
Trains employees in safety procedures and supervises their ability to follow loss prevention policies
Purchases appropriate supplies and manage inventories according to budget
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures
Participates in training staff on menu items including ingredients, preparation methods and unique tastes
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
Assists as needed in the interviewing and hiring of employee team members with appropriate skills
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
Analyzes information and evaluates results to choose the best solution and solve problems
Brings issues to the attention of the department manager and Human Resources as necessary
Attends and participates in all pertinent meetings
Requirements:
High school diploma or GED
4 years experience in the culinary, food and beverage, or related professional area
OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in the culinary, food and beverage, or related professional area
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