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Are you ready to take your career to the next level? We are thrilled to announce an exciting opportunity for a Claims Manager to join our client based in Stirling! If you're passionate about delivering exceptional customer service and thrive in a dynamic environment, this role is perfect for you.
Job Responsibility:
Being the first point of contact, providing outstanding customer service
Collaborating with key stakeholders to resolve issues efficiently
Managing the central email inbox and responding to inquiries promptly
Organising and planning appointments to optimise productivity
Assisting directors with various administrative tasks
Maintaining accurate and up-to-date records
Producing detailed reports and managing financial transactions
Issuing supplier invoices while adhering to payment terms
Overseeing staff timesheets and annual leave requests for efficient scheduling
Ensuring compliance with health and safety processes in the workplace
Requirements:
Previous experience as a Claims Manager or in a similar senior administrative role
Exceptional customer service skills with the ability to communicate effectively across various levels
Strong organisational skills to multitask and prioritise effectively
Proficiency in IT, particularly Microsoft Office and virtual filing systems
Familiarity with claims systems and CRMs is a plus
Attention to detail and accuracy in record-keeping and financial transactions
Excellent time management skills to meet deadlines
Flexibility and the ability to work independently as well as part of a team
Nice to have:
Familiarity with claims systems and CRMs
What we offer:
Competitive Salary Package: Reflective of your experience and skills
Pension Plan: Secure your future with a comprehensive pension scheme
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