Claims officer - lodgements, Randstad

Claims officer - lodgements

Randstad

Location:

Australia, Parramatta

Category:

Insurance

Contract Type:

Not provided

Salary:

35.00 - 36.00 AUD / Hour

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Job Description:

This is a lodgement claims consultant role where you will be handling inbound calls from customers who have been affected by the recent weather events in QLD/NSW. You will handling calls and showing empathy to customers who are going through a tough time, gathering information required to start the claims process.

Job Responsibility:

Act as the point of contact for the customer
Take thorough information and documentation required and input through the correct channels to start the claims process
Provide compassion and empathy for customers
Ensure claim information is compliant with policies and regulations
Accurate information handling

Requirements:

Inbound customer service within a call centre (ideally within Financial Services)
Attention to detail
Compassion and empathy
Previous claims experience
Tech savvy

What we offer:

super

Additional Information:

Job Posted:

April 07, 2025

Expiration:

April 11, 2025

Work Type:

On-site work

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