Claims Service Consultant, Allianz

Claims Service Consultant

Allianz

Location:

Australia, Brighton ▼

Charlestown

Coomera

Darwin

Kingston

Launceston

Adelaide

Category:

Insurance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

Job Responsibility:

Managing a National based portfolio of motor claims and handling inbound/outbound calls
Providing excellent customer service to our customers in a timely manner
Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

Requirements:

High level of Customer service experience, ideally within a claims environment
Insurance knowledge/background would be highly desirable
Ability to multi-task and work in a fast-paced environment
Excellent communication skills (both written and verbal)
Confidence to learn, access and use different systems and software
Strong attention to detail
A team player attitude, with a focus on supporting and respecting others

What we offer:

Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes
A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work
An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working
Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
Insurance products, deals, and discounts across a great range of retail, tech, and travel brand and offers for health and well-being
Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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