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The Client Executive (CE) or the Relationship Sales group within Equities is responsible for ensuring both client satisfaction (through service & experience) and revenue generation. The CE should fully understand the strategies executed by their clients and the revenue opportunity for Citi, whilst looking to leverage the relationship to enhance the footprint of Citi with the client and materialize cross-sell opportunities between Futures, Options and OTC clearing and FX Prime Brokerage as well as Equities Prime brokerage and Electronic Execution business. This role is based in Mumbai and will be responsible for managing the clients who are trading and clearing onshore exchanges in India. This includes both the global institutional clients and the domestic clients. This role will also come with additional responsibilities to work with Head of Clearing in day-to-day management of clearing product responsibilities.
Job Responsibility:
Know Your Client – Structure, Strategies, and Service needs
Accountable for client profitability
revenue growth and ensure adherence with Service Level Agreements
Accountable for day-to-day service and client satisfaction, including risk management and timely escalation
Perform regular client reviews to determine overall client satisfaction and coordinate the response to client concerns
Drive continuous enhancement of Citi products and services across India Futures and Prime Franchise
Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities including Equities Prime brokerage and Electronic Execution business
Work in close partnership with control functions such as Legal, Compliance, Market and Credit Risk, Audit, Finance to ensure appropriate governance and control infrastructure for Futures Clearing Product
Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
Manage overall liquidity of the business e.g., effective margin management across CCPs, manage investments and reduce overall business borrowing needs
Driving all aspects of interest income and associated costs including detailed understanding of balance sheet, RWA, Capital, GSIB and reducing working capital costs
Represent Citi in various engagements with external stakeholders including: CCPs, trade organizations, exchanges, and vendors
Requirements:
5-8 years of relevant experience
Previous experience in the financial industry is good to have
Proven analytical and organization skills
Extensive prior experience in one or more of Futures, OTC Clearing and FXPB is essential
India onshore Futures and Options experience is mandatory
Good cross product knowledge covering equities, fixed income, FX, Derivatives, Electronic Trading and Swaps
Strong understanding of the regulatory, risk and control environment impacting our business
Good understanding of global markets, including Market Regulations, Investment Limitations and Operational/Settlement Procedures
Good understanding of mega banks, regional banks, asset managers, insurance and hedge fund investment style
Knowledge with IT infrastructure supporting financing products
Nice to have:
Previous experience in the financial industry
Client management
Market analysis and risk management capability
Business driven individual willing to work on the business holistically
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