Client Onboarding Executive, Office Angels

Client Onboarding Executive

Office Angels

Location:

United Kingdom, Guildford

Category:

Legal

Contract Type:

Not provided

Salary:

28000.00 - 30000.00 GBP / Year

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Job Description:

Our client, an award-winning and highly reputable legal firm in Surrey, is seeking an experienced Client Onboarding Executive to join their dynamic team. You will be working directly with the Residential Property team to create clearer and more robust onboarding processes for the team (initially in Guildford but to be phased out across the firm). You will be assisting the Senior Onboarding Executive in managing the client onboarding process, with a keen focus on client due diligence (CDD) and anti-money laundering (AML) procedures.

Job Responsibility:

Perform in-depth CDD and AML checks on new and existing clients to assess their risk profiles
Ensure that client documentation and information are accurate and up to date
Investigate and analyse client backgrounds, business activities, and ownership structures
Identify and escalate any high-risk or suspicious client profiles to the AML compliance team
Implement and enforce AML policies, procedures, and controls in accordance with UK regulations
Monitor and report any unusual transactions or activities to the AML team that may indicate potential money laundering or fraud
Keep up-to-date with evolving AML regulations and implement necessary changes in the client onboarding process
Build and maintain strong relationships with clients, ensuring a positive onboarding experience
Communicate CDD and AML requirements to clients and guide them through the process
Address client inquiries and concerns related to CDD and AML
Maintain accurate records of all CDD and AML activities, ensuring they are easily accessible for audits and reporting
Prepare reports on CDD and AML compliance for senior management and the AML team as required
Promotes good file management

Requirements:

Excellent file management and organisational skills
Ability to work independently and self-sufficiently
Excellent client care skills
In-depth knowledge of CDD and AML procedures
Proven experience in client onboarding, CDD, and AML within the legal services sector
Analytical mindset, capable of resolving complex legal issues
Strong written and verbal communication skills, with the ability to convey complex concepts clearly
Familiarity with practice management systems (desired)

Nice to have:

Familiarity with practice management systems

What we offer:

25 days holiday + BH
Bonus scheme
Annual salary review
5% employer pension contribution
Life assurance
Hybrid flexibility
Enhanced company sick pay
Long service award
Private medical cover
Employee Assistance Programme
Health and well-being initiatives
Regular social events
Career Development Plans

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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