Client relationship specialist, Randstad

Client relationship specialist

Randstad

Location:

China, Shanghai

Category:

Insurance

Contract Type:

Not provided

Salary:

120000.00 - 144000.00 CNY / Year

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Job Description:

Support, manage, and deliver benefit-related projects; Maintain client relationships and solve issues; Conduct data analysis and reporting; Research and develop consulting knowledge; Streamline operations and manage accounts.

Job Responsibility:

Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc.
Help to manage client relationship and communication on project basis.
Solve ongoing client and vendor issues independently.
Conduct data analysis, documentation to support employee benefit type project (e.g. benefit review and design) according to project objective/needs.
Provide insights input and reports draft on project delivery.
Provide support to other internal projects to support business operation as appropriate.
Work with consultants to research and develop the relevant consulting knowledge and skills.
Involve in product improvement and development.
Contribute to operational streamlining and optimization.
Manage commission collection and accounts receivables (AR).

Requirements:

Bachelor or Master Degree preferably in, Human resources, Actuarial studies, Applied Psychology, Industrial/Organizational Psychology, Management, Statistics discipline etc.
Knowledge with employee benefit and compensation.
Strong project management skill.
The desire to work in a team environment with a proven ability to be an effective team player.
Ability to prioritize and handle multiple tasks in a demanding work environment.
Good communication skills in both written and spoken Chinese and English.
Highly proficient computer skills.

Additional Information:

Job Posted:

April 07, 2025

Expiration:

June 14, 2025

Employment Type:

Fulltime

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