Collections Representative, Robert Half

Collections Representative

Robert Half

Location:

United States, New York

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Expanding New York City organization is seeking a Collections Representative for our client's dynamic team. If you have 1+ years of collections experience, excellent communication skills, and enjoy problem-solving, this could be the perfect opportunity for you!

Job Responsibility:

Manage inbound and outbound collection calls to customers ensuring prompt resolution of past-due accounts
Negotiate payment terms and set up repayment schedules that align with company policies
Conduct account reviews, research payment discrepancies, and provide timely follow-ups to clients
Maintain accurate documentation of all collection efforts and ensure compliance with company and legal requirements
Partner with internal teams to address client concerns and deliver a positive customer experience
Support monthly reporting and meet individual and team collection goals

Requirements:

Minimum of 1 year of collections experience handling accounts receivable or past-due balances
Proven ability to work independently and prioritize tasks effectively in a deadline-driven environment
Strong negotiation skills with the ability to communicate professionally and confidently over the phone
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting or collections software is a plus
High school diploma or equivalent required
associate degree or relevant certification is preferred

Nice to have:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting or collections software

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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