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We are offering a contract to hire employment opportunity for a Collections Specialist in Houston, Texas. This role involves business to business collections in an office setting and requires experience in specific software including Open Invoice, Ariba, and Dynamics Navision.
Job Responsibility:
Conduct business to business collections through phone calls and email communications
Utilize software tools such as Open Invoice, Ariba, and Dynamics Navision for collections tasks
Ensure the resolution of customer inquiries in a timely and professional manner
Update and maintain accurate customer credit records to ensure proper documentation
Monitor customer accounts and take appropriate action based on account status
Process customer credit applications with a high level of accuracy and efficiency
Work collaboratively with the team to ensure all collection processes are completed
Use your skills in Accounts Receivable (AR) and Collection Processes to manage tasks effectively
Maintain a high level of attention to detail in all aspects of the role
Uphold the company's standards and policies in all tasks and interactions
Requirements:
2 years of relevant experience as a Collections Specialist or in a similar role
Proficiency in Accounts Receivable (AR)
Familiarity with Collection Processes
Experience in B2B collections
Knowledge of Open Invoice
Proficiency in Ariba
Experience with MS Dynamics NAV
Ability to maintain professionalism and confidentiality
Excellent communication and negotiation skills
Strong knowledge of regulations and laws related to debt collection
Ability to work in a fast-paced environment and handle multiple tasks
Strong analytical skills and attention to detail
Excellent problem-solving abilities
High level of integrity and reliability
Proficiency in Microsoft Office Suite, particularly Excel and Word
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