Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Greensboro

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The successful candidate will manage and resolve delinquent accounts through early intervention and thorough review of member's credit reports. The role also demands maintaining clear notes of all collection activities and assisting members with inquiries related to their loan balance, payment history, and fees.

Job Responsibility:

Manage delinquent accounts
Review member's current credit report and original loan file
Ensure all collection activities and notices adhere to company policies and procedures
Track results of field visits
Review all bankruptcy-related documents
Update bankruptcy screens
Manage and resolve member inquiries
Process incoming/outgoing correspondence
Provide support to the team
Use CRM, Epic Software, Accounting Software Systems, and ADP - Financial Services

Requirements:

Proficient in Accounting Software Systems
Experience with Accurint
Knowledge of ADP - Financial Services
Proficiency in CRM
Familiarity with Epic Software
Proficient in Accounts Receivable (AR) processes
Experience in Answering Inbound Calls
Understanding of Billing Functions
Knowledge of Claim Administration processes
Experience in Collection Processes

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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