Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Carrollton

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

This role will involve significant interaction with insurance companies and operational teams, focusing on commercial collections. The job function requires a keen understanding of accounts receivable and collections processes, and will involve the use of systems such as NetSuite and Microsoft Excel.

Job Responsibility:

Engage in frequent communication with insurance companies to collect on invoices related to reconstruction work
Manage the process of invoicing periodically throughout the duration of projects
Handle collections of mitigation invoices from the insurance carrier, which may sometimes involve collecting from homeowners or business owners
Ensure accurate and efficient processing of customer credit applications
Maintain precise customer credit records
Monitor customer accounts and take necessary action based on their status
Collect on supplemental invoices, ensuring all payments are made in a timely manner
Respond to and resolve customer inquiries, providing high-quality customer service
Utilize systems such as NetSuite and Microsoft Excel to manage and track collection processes
Work closely with operation teams to understand and streamline collection processes

Requirements:

Minimum of 5 years of experience in a Collections Specialist role or similar
Proficiency in Accounts Receivable (AR) management
Proven experience in answering inbound calls professionally and efficiently
Thorough understanding and application of collection processes
Demonstrable experience with NetSuite software
Prior experience in commercial collections is highly desirable
Proficient in Microsoft Excel, including the use of formulas and data analysis tools

Nice to have:

Prior experience in commercial collections

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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