Collections Specialist, Randstad

Collections Specialist

Randstad

Location:

Canada, Mississauga

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

Our client is a highly reputable and established leader in the pharmaceutical industry, known for its commitment to excellence and delivering high-quality products. They are currently seeking a skilled and motivated Collections Specialist to join their team. This is an exciting opportunity to work in a fast-paced, dynamic environment with a company that values professional growth and offers competitive compensation.

Job Responsibility:

Collections Calls: Make outbound calls to delinquent customers to collect outstanding invoices and ensure timely payments
Invoice Discrepancy Resolution: Identify and resolve invoice discrepancies by working closely with internal teams (e.g., sales, finance) and customers
Payment Plans: Work with customers to establish feasible payment plans and ensure that terms are adhered to
Account Monitoring: Track customer accounts, document interactions, and follow up to ensure that collection goals are met
Customer Service: Maintain positive relationships with customers while ensuring the company’s financial interests are protected
Reporting: Provide regular updates on the status of collections and report on account aging and collection trends to management
Problem-Solving: Use a creative and collaborative approach to resolve payment issues while maintaining professionalism and compliance with company policies

Requirements:

Minimum of 2-3 years of high volume B2B collections experience
Strong verbal communication skills with the ability to effectively negotiate and resolve conflicts
Excellent problem-solving skills and the ability to work independently and as part of a team
Detail-oriented with the ability to manage multiple accounts and meet deadlines
High level of professionalism, particularly when dealing with difficult customers

What we offer:

A flexible hybrid work-model allowing you to prioritize work-life balance
Paid vacation and a competitive benefits package
Company matched RRSP program
The chance to be part of growing team in a company with fantastic employee culture

Additional Information:

Job Posted:

March 29, 2025

Expiration:

May 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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