Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Blue Ash

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Collections Specialist is responsible for daily processing of customer invoices, uploading invoices into customer specific service portals, issuing credit memos, preparing chargebacks, applying payments, monitoring customer accounts, liaising with customers and internal business partners, supporting the Credit Manager, maintaining customer master records, providing information to customer service and sales departments, supporting month-end activities, and assisting with audits.

Job Responsibility:

Daily processing of customer invoices
Upload invoices into customer specific service portals
Issuance of credit memos and other authorized billing adjustments
Prepare chargebacks for unauthorized deductions and unearned discounts
Daily application of payments, from lock box and local deposits, against customer accounts
Process credit card payments
Monitor customer account details for non-payment, delayed payments, and other irregularities
Liaison with customers and internal business partners to investigate and resolve billing issues and/or payment discrepancies
Support Credit Manager to establish and maintain customer credit profiles
Setup and maintenance of Customer master records
Provide information to the customer service and sales departments as requested
Support month-end bad debt reserve analysis
Assist with month-end closing by completing billing, cash application and reporting activities
Provide support for internal and external audits
Perform other associated duties as assigned

Requirements:

Daily processing of customer invoices
Upload invoices into customer specific service portals
Issuance of credit memos and other authorized billing adjustments
Prepare chargebacks for unauthorized deductions and unearned discounts
Daily application of payments, from lock box and local deposits, against customer accounts
Process credit card payments
Monitor customer account details for non-payment, delayed payments, and other irregularities
Liaison with customers and internal business partners to investigate and resolve billing issues and/or payment discrepancies
Support Credit Manager to establish and maintain customer credit profiles
Setup and maintenance of Customer master records
Provide information to the customer service and sales departments as requested
Support month-end bad debt reserve analysis
Assist with month-end closing by completing billing, cash application and reporting activities
Provide support for internal and external audits
Perform other associated duties as assigned

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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