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We are seeking a Collections Specialist for a long term contract employment opportunity in the Hospitality industry, located in Escondido, California. In this role, you will be primarily focused on maintaining customer accounts, managing billing inquiries, and ensuring efficient processing of customer credit applications.
Job Responsibility:
Manage and maintain assigned customer accounts with outstanding balances
Efficiently process customer credit applications
Handle customer requirements for invoice payments such as vendor applications and questionnaires
Adhere to internal procedures for collecting overdue invoices and ensure that internal reports are updated
Reach out to customers via email or phone to confirm payment intent and status
Provide support to both internal teams and external customers with billing inquiries
Utilize accounting software systems and NetSuite for collections and billing functions
Manage B2B collections and accounts receivable
Answer inbound calls related to collections and billing
Requirements:
Proficient in Accounting Software Systems
Extensive knowledge of Accounts Receivable (AR)
Experience in handling inbound calls in a detail oriented manner
Familiarity with various Billing Functions
Understanding of Collection Processes in the hospitality industry
Proven experience in B2B collections
Ability to manage Collections efficiently
Proficiency in using NetSuite software
What we offer:
medical, vision, dental, and life and disability insurance
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