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Our client in Elverson, PA, is seeking a skilled and detail-oriented Collections Specialist to join their team. As a key member of the finance department, you’ll play a crucial role in managing receivables, maintaining client relationships, and ensuring outstanding balances are resolved in a timely and detail oriented manner.
Job Responsibility:
Contact clients to collect outstanding payments via phone, email, or written correspondence
review and reconcile customer accounts to ensure accuracy
investigate and resolve billing discrepancies or disputes
maintain detailed records of all communication and collection activities
collaborate with internal teams to resolve account issues and provide excellent customer service
generate aging reports and provide weekly status updates to management
ensure compliance with company standards, policies, and relevant regulations
Requirements:
High school diploma or equivalent required
associate or bachelor’s degree in accounting, finance, or related field preferred
proven experience as a Collections Specialist or in a similar role
familiarity with accounting software (e.g., QuickBooks, SAP) and proficiency in Microsoft Office, particularly Excel
strong negotiation, communication, and problem-solving skills
high attention to detail and organizational skills
ability to work in a fast-paced environment and meet deadlines
a customer-focused attitude with the ability to maintain positive client relationships
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