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Collections Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States, Charlotte

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills. Excel is a MUST.

Job Responsibility:

  • Creating and maintaining credit history files
  • Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports
  • Supporting the collection efforts/calls for accounts receivable portfolio
  • Documenting daily collections activity
  • Researching account disputes and billing discrepancies
  • Performing account and payment reconciliations
  • Responding to credit inquiries from external and internal clients
  • Identifying delinquent accounts requiring external collection efforts
  • Identifying bad debt or financial exposure

Requirements:

  • Proven experience in collections, accounts receivable, or a related field
  • Strong communication and negotiation skills, with the ability to handle sensitive conversations professionally
  • High attention to detail and excellent organizational skills
  • Knowledge of billing systems and electronic payment platforms
  • Familiarity with relevant compliance standards, such as Fair Debt Collection Practices Act (FDCPA)
  • Proficiency in Microsoft Office Suite and other applicable office software
What we offer:
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
March 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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