Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Lansing

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are seeking a Collections Specialist to join our team in the manufacturing industry, based in Lansing, Michigan. As a Collections Specialist, you will be tasked with managing customer accounts, processing credit applications, and handling collections via phone and email. This role also involves problem-solving and working closely with the accounts receivable and credit teams.

Job Responsibility:

Manage and maintain up to 500 customer accounts
Comfortably handle collections over the phone and via email
Process and handle customer credit applications with accuracy
Maintain customer credit records with high precision
Work closely with the accounts receivable and credit teams
Solve problems related to collections
Utilize accounting software systems, SAP, and Salesforce for various tasks
Promote team collaboration and contribute to a tight-knit team environment
Handle collections both locally and internationally
Strive to enhance team performance and improve collections status

Requirements:

Possession of an Associate's degree in a relevant field
Proficiency in using Accounting Software Systems for managing financial records
Familiarity with Accurint for locating and researching assets
Experience in using ADP - Financial Services for payroll and HR services
Ability to operate CRM systems for managing customer relationships
Knowledge of Epic Software for managing business operations
Experience in managing Accounts Receivable (AR)
Proven ability to handle and manage answering inbound calls effectively
Proficiency in executing billing functions accurately
Experience in claim administration and management
In-depth knowledge of collection processes and techniques
Proficiency in using SAP software for business operations
Experience working in Salesforce environments for managing customer relations and sales processes

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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