Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Raleigh

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

As a Collections Specialist, you will be expected to handle credit and collection processes, maintain customer accounts, and take necessary actions to prevent bad debts and increase revenue.

Job Responsibility:

Handle the collection of outstanding invoices for assigned accounts in a proactive manner
Oversee customer payments to ensure they are made as per the agreed terms
Engage effectively with both internal and external customers
Investigate problem invoices, conduct necessary research, and take steps to resolve them
Closely monitor accounts that could potentially become problematic to prevent bad debt
Evaluate credit applications for approval or rejection based on credibility and potential revenue or losses
Ensure proper setup of new customer accounts
Review and assess existing accounts for credit limit increases
Review contractor accounts to ensure all required project information is complete

Requirements:

At least 1 year of experience as a Collections Specialist or in a similar role within the Utilities/Infrastructure industry
Proficient in Accounts Receivable (AR)
Experience in handling inbound calls in a detail oriented manner
Familiarity with billing functions and claim administration
Deep understanding of collection processes and strategies
Exceptional customer service skills and ability to handle inquiries

What we offer:

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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