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We are offering a long term contract employment opportunity for a Collections Specialist in Oklahoma City, Oklahoma. As a Collections Specialist, you will be responsible for managing customer accounts, responding to customer inquiries, and maintaining accurate customer records. This role involves using various software systems, such as Accounting Software Systems and Accurint, to carry out key tasks.
Job Responsibility:
Efficiently process customer credit applications using Accounting Software Systems
Maintain and update customer credit records accurately
Respond to customer inquiries and resolve any issues they may have
Monitor customer accounts and take appropriate action when necessary
Utilize Accurint and ADP - Financial Services software in managing customer accounts
Perform billing functions and claim administration tasks
Handle accounts receivable (AR) and collection processes effectively
Manage customer interactions through CRM software
Answer inbound calls from customers and address their concerns promptly
Requirements:
Proficiency in Accounting Software Systems
Experience using Accurint for data analysis and insights
Familiarity with ADP - Financial Services
Proficiency in CRM systems for customer relationship management
Knowledge of Accounts Receivable (AR) procedures
Ability to manage Answering Inbound Calls professionally and efficiently
Previous experience in Billing Functions
Knowledge of Claim Administration
Solid understanding of Collection Processes and strategies
What we offer:
Medical, vision, dental, and life and disability insurance
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