Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Denton

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are in search of a diligent Collections Specialist to be a part of our team in the financial services sector, based in Denton, Texas. This role offers a long term contract employment opportunity where you will handle the processing of customer applications, upkeep of precise customer records, and resolution of customer inquiries. You will also monitor customer accounts and take necessary action.

Job Responsibility:

Efficiently handle customer credit applications processing
Safeguard the maintenance of precise customer credit records
Enhance customer relations and provide high-quality service
Increase account volume through effective customer solicitations
Adhere to all company policies and State and Federal lending regulations
Mitigate delinquent debt through suitable telephone collection activities
Ensure all payments and fees are posted to customer accounts in accordance with company policy
Perform data entry of loan application and documents
Facilitate and process credit loan applications
Sign checks for loans, expenses, and money remittances as per the manager's direction

Requirements:

Proven experience in the Financial Services industry
Proficiency in Microsoft Office Suite, with a strong emphasis on Microsoft Excel
Strong skills in Keyword Research to aid in the recovery process
Demonstrated ability to negotiate effectively with customers
Proven track record in debt recovery or collections roles
Exceptional verbal and written communication skills
Ability to maintain professionalism and patience in high-stress situations
Strong problem-solving and decision-making skills
Excellent time-management skills with the ability to prioritize tasks
Knowledge of relevant legal requirements and regulations related to debt collection
High level of accuracy and attention to detail
Ability to work independently as well as part of a team
Strong customer service orientation
High degree of integrity and confidentiality with sensitive information

What we offer:

medical
vision
dental
life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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