Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Lansing

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are offering a contract to permanent employment opportunity for a Collections Specialist in the manufacturing industry located in Lansing, Michigan. As a Collections Specialist, you will be tasked with managing a high volume of B2B collections, utilizing various software systems, and performing critical customer service and administrative tasks.

Job Responsibility:

Use SAP and other accounting software systems to manage collection processes efficiently
Handle high volume B2B collections, ensuring all transactions are carried out professionally and in accordance with company policies
Employ Excel for various tasks including but not limited to creating pivot tables and using V-look up functions for data analysis
Utilize Accurint and ADP - Financial Services for accurate account tracking and management
Provide excellent customer service by answering inbound calls and resolving customer inquiries promptly
Ensure all accounts receivable (AR) are well managed and up-to-date
Handle billing functions and claim administration proficiently
Use CRM and Epic Software for effective customer relationship management and operational tasks

Requirements:

Minimum of 5 years experience in a Collections Specialist role or similar within the manufacturing industry
Proficiency in Accounting Software Systems is a must
Familiarity with Accurint is highly desirable
Experience with ADP - Financial Services is required
Working knowledge of CRM systems is necessary
Experience with Epic Software is beneficial
Must have a strong understanding of Accounts Receivable (AR)
Comfortable with answering inbound calls in a detail oriented manner
Experience with billing functions is necessary
Knowledge of claim administration is a plus
Familiarity with collection processes is required
Proficiency in SAP is highly desirable
Must be proficient in Excel and familiar with Excel formulas

Nice to have:

Familiarity with Accurint
Experience with Epic Software
Knowledge of claim administration
Proficiency in SAP

What we offer:

medical
vision
dental
life and disability insurance
eligible to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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