Collections Specialist, Robert Half

Collections Specialist

Robert Half

Location:

United States, Lincoln

Category:

Finance

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

As a Collections Specialist, you will play a vital role in monitoring customer accounts, ensuring accurate record-keeping, and managing customer inquiries. You will primarily focus on managing accounts receivable balances and implementing effective collection processes.

Job Responsibility:

Implement strategies to encourage timely payments from customers
Maintain and update account status records with utmost accuracy
Communicate with clients to recover outstanding debts and follow up on missed payments
Collaborate cross-functionally to investigate and resolve any disputes
Keep track of payment schedules and send reminders accordingly
Respond to customer queries regarding their statements or invoices
Use historical billing and payment data to proactively engage with clients
Strategize and negotiate payment plans with customers
Prepare and present reports on aged balances, collection activities, and progress in the portfolio
Process customer payments and refunds promptly and accurately
Ensure compliance with all relevant laws, regulations, and company policies
Maintain confidentiality and professionalism at all times
Utilize Accounting Software Systems, Accurint, CRM, and other relevant tools for efficient operation

Requirements:

Proficiency in Accounting Software Systems
Familiarity with Accurint
Experience with CRM systems
Proficient in Accounts Receivable (AR) tasks
Capable of Answering Inbound Calls professionally
Knowledge of Billing Functions
Understanding of Collection Processes and strategies

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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