Collections Supervisor, Robert Half

Collections Supervisor

Robert Half

Location:

United States, Wilmington

Category:

Finance

Contract Type:

Employment contract

Salary:

Not provided

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Job Description:

The role entails overseeing our collections efforts, managing and prioritizing tasks, and working closely with our finance leadership. The ideal candidate will be able to interface with firm leadership, billing attorneys, and finance team members to provide updates on accounts receivable balances, identify trends, and recommend future actions.

Job Responsibility:

Oversee collections efforts, ensuring timely and effective recovery of aged accounts receivable balances
Collaborate with billing attorneys and clients to follow-up on receivables
Maintain comprehensive documentation, including collection notes
Utilize technology and collections management software to manage, analyze, and report on collections activities
Develop and implement strategies to improve collections results based on data analysis and identified trends
Communicate effectively with firm leadership, finance leadership, attorneys, secretaries, and clients
Understand and communicate regarding all aspects of the accounts receivable function, including cash receipts, cash posting, cash reconciliation, credit memos, overpayments, and collections outreach efforts
Anticipate work needs, organize workflow, and follow through with minimal direction
Adapt to changing demands and perform professionally and proficiently under tight deadlines and in a fast-paced work environment
Carry out other duties as required

Requirements:

Minimum of 5 years of experience in a supervisory role within collections
1+ years of Supervisory experience
Proven experience in using Accounting Software Systems
Experience in Collections Management
Proficiency in using Customer Relationship Management (CRM) tools

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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