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We are seeking a knowledgeable and diligent Commercial Account Handler to join our team. As a Commercial Account Handler, you will be responsible for managing commercial accounts, providing exceptional customer service, and ensuring client satisfaction. The ideal candidate will have strong communication skills, attention to detail, and a solid understanding of insurance products and regulations.
Job Responsibility:
Serve as the main point of contact for commercial clients, addressing inquiries and providing accurate information
Analyse and assess client’s insurance needs to recommend appropriate products and coverage options
Collaborate with the sales team to develop and maintain client relationships, ensuring retention and growth of the business
Prepare and process policy documents, endorsements, and other administrative tasks with precision and efficiency
Stay updated on industry trends, regulations, and market changes to provide informed recommendations to clients
Requirements:
Proven experience in commercial account handling within the insurance industry
Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships
In-depth knowledge of commercial insurance products, coverage options, and underwriting principles
Strong organisational skills and attention to detail to handle multiple tasks and deadlines effectively
Proficiency in relevant software systems and the ability to adapt to new technologies
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