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We are seeking a dedicated and detail-oriented Commercial Account Handler to join our client’s team. The role involves managing commercial accounts, ensuring client satisfaction, and contributing to the growth of their business. The ideal candidate will have strong interpersonal skills, a deep understanding of commercial insurance products, and a commitment to delivering exceptional service to clients.
Job Responsibility:
Manage a portfolio of commercial accounts, serving as the main point of contact for clients
Understand clients’ insurance needs and provide appropriate coverage solutions
Process policy changes, endorsements, and renewals in a timely and accurate manner
Collaborate with underwriters and other team members to ensure client satisfaction and account retention
Maintain accurate client records and documentation in compliance with regulatory requirements
Provide exceptional customer service, addressing client inquiries and resolving issues effectively
Stay informed about industry trends, regulations, and market conditions to provide informed guidance to clients
Contribute to the growth and profitability of the business through retention and cross-selling efforts
Requirements:
Proven experience in commercial account handling within the insurance industry
In-depth knowledge of commercial insurance products, coverage options, and underwriting principles
Strong communication and interpersonal skills, with a focus on building and maintaining client relationships
Proficiency in using insurance brokerage systems and client management software
Ability to work effectively in a collaborative team environment and handle multiple priorities
Detail-oriented approach with a focus on accuracy and compliance
Relevant insurance qualifications or certifications are a plus
Nice to have:
Relevant insurance qualifications or certifications
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