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We are pleased to be working with a respected insurance company to recruit an Account Handler to join their growing team. You will manage client insurance portfolios, ensuring excellent service and tailored solutions. Working closely with Account Executives, you’ll handle client needs efficiently while maintaining accuracy, compliance, and professionalism. Your role focuses on client retention, relationship management, and operational support.
Job Responsibility:
Handle client queries and provide expert insurance advice
Process renewals, endorsements, and policy updates
Collaborate with Account Executives and insurers on client negotiations
Stay informed on regulatory and market developments
Handle inquiries, build relationships, assist with policy renewals, and provide expert insurance advice
Process policies, review documentation, and maintain accurate client records
Secure optimal terms and premiums for clients
Ensure adherence to FCA regulations and industry standards
Work with colleagues to enhance service, share knowledge, and mentor team members
Requirements:
Strong organisational and multitasking skills
Excellent communication and client-focused approach
Attention to detail, accuracy, and professionalism
Proactive problem-solver with a service-oriented mindset
Team player in a collaborative environment
Experience in account handling within the insurance industry
Knowledge of commercial insurance products and markets
Proficiency in insurance platforms and client management systems
Understanding of FCA regulations, Consumer Duty, and compliance requirements
ACII qualification is a plus or willingness to pursue it
Experience with Acturis or similar systems – desirable
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