Community Health Worker, CVS Health

CVS Health

Location:

United States, East Saint Louis

Category:

Health and Beauty

Contract Type:

Employment contract

Salary:

18.50 - 35.29 USD / Hour

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Job Description:

The Community Health Worker (CHW) will serve as a bridge between patients, community, and medical systems to remove barriers and increase wellness. Responsibilities include advocating for patients, supporting care needs through outreach, connecting patients to resources, managing referrals, and delivering culturally appropriate health education. A CHW requires flexibility, problem-solving skills, strong interpersonal communication, and knowledge of the served community. They will work closely with the Medical Social Worker to manage care plans and provide high-quality healthcare.

Job Responsibility:

Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients care as needed
Form relationships with and build an inventory of local community organizations that may benefit our patients
Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
Assist patients with completion of applications for accessing eligible benefits and resources
Promote goal setting and achievement to improve patients' quality of life and self-efficacy with patients
Meet with patients in patient-centered and patient-preferred locations
Drive engagement with high-risk individuals, which may include accompaniment to appointments
Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards
Support care team decision making through participation in interdisciplinary team meetings
Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team

Requirements:

Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
Strong oral and written communication skills
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships
Proficient computer skills (i.e. Windows, GSuite, Microsoft, etc.)
Access to reliable transportation and ability to travel throughout the community to various locations
US work authorization

Nice to have:

Fluency in language that is commonly spoken in the community when necessary, most often Bilingual English/Spanish
Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
Knowledge of community resources and resource navigation
Community Health Worker certification or an Associates or Bachelors in a related field is a plus
Experience utilizing electronic medical record systems

What we offer:

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
Affordable medical plan options, a 401(k) plan including matching company contributions, and an employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation, and weight management programs, confidential counseling, and financial coaching
Additional benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access

Additional Information:

Job Posted:

March 20, 2025

Expiration:

September 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Community Health Worker