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We are offering an exciting opportunity in the financial services sector, located in Midland, Texas, United States. The role is for a Compliance Officer, who will be responsible for various tasks related to customer applications, customer records, and customer inquiries, as well as monitoring customer accounts.
Job Responsibility:
Ensure compliance with financial regulations and standards
Utilize CRM and compliance software to manage and track customer interactions
Handle customer complaints and resolve inquiries in a detail oriented and timely manner
Perform internal audits to ensure adherence to financial laws and regulations
Process and monitor customer credit applications, ensuring accuracy and efficiency
Utilize ADP - Financial Services and ATS - Asynchronous Transfer Mode tools for effective management
Implement and adhere to Anti Money Laundering (AML) standards
Maintain accurate and up-to-date customer credit records
Leverage strong communication skills to interact with customers and internal teams
Oversee the debit card fraud prevention efforts, implementing strategies to minimize risk
Requirements:
Minimum of 3 years of experience in a compliance role within the financial services industry
Proficiency in using ADP - Financial Services
Familiarity with ATS - Asynchronous Transfer Mode
Experience with compliance software is a must
Knowledge of CRM and EHR Systems
Understanding and experience with AML - Anti Money Laundering procedures
Demonstrated skills in auditing and ensuring adherence to regulations
Excellent communication skills, both verbal and written
Proven experience in complaint handling, addressing and resolving issues effectively
Strong understanding of compliance laws, rules and standards in the financial industry
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