Compliance Product Director - US Personal Banking Core Operations

• Providing compliance coverage to an assigned function/business/product
• Managing a team of multiple teams of Compliance professionals
• Directing the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM
• Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
• Providing oversight and guidance over the assessment of complex issues, structures potential solutions and drives effective resolution with other stakeholders
• Representing Citi on critical regulatory matters as required
• Supporting the function/business/product in performing timely compliance reviews of new transactions and/or products
• Managing ICRM initiatives as required, such as the implementation of new Compliance systems, controls, and related project management work efforts
• Assisting in the development and administration of Compliance training for the assigned business/product/function
• Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the business/product/function supported
• Analyzing and scoping the impact including applicability of new and complex regulatory developments across the assigned business/product/function, including cross-border impact
• Assisting in the establishment of ICRM policies, procedures and controls to comply with these new or changed laws and regulations
• Participating in industry groups and trade association working groups or other forums
• Additional duties as assigned

• Highly motivated, strong attention to detail, team oriented, organized
• Excellent written, verbal and analytical skills
• Strong communication and interpersonal skills
• strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
• Ability to interact and communicate effectively with senior leaders
• Significant knowledge and expertise of Compliance laws, rules, regulations, risks and appropriate controls
• Experience in the design and implementation of Compliance programs
• Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques
• structure potential solutions
• drive to resolution with senior stakeholders
• Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse Business/Function
• Experience with and previous exposure to internal or external control functions and regulators
• Ability to challenge Business/Function management and escalate issues when appropriate
• Strong track record of effectively assessing and managing competing priorities
• Comfortable navigating complex, highly-matrixed organizations
• Comfortable acting as an agent for positive change with agility and flexibility
• Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential
• Subject matter expertise in area of focus - Familiarity with consumer banking laws, rules and regulations such as Regulations E (Electronic Funds Transfer), Regulation Z (Truth in Lending), Regulation B (Equal Credit Opportunity Act), Servicemembers Civil Relief Act, Regulation DD (Truth-in-Savings), Regulation P (Privacy), Regulation V (Fair Credit Reporting), Regulation CC (Funds Availability), UDAAP, and Fair Lending and Fairness
• Bachelor’s degree
• experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
• strong working knowledge of the assigned function/business/product and related laws and regulations, previous experience managing a diverse staff
• Advanced degree preferred
• Certified Regulatory Compliance Manager (CRCM) designation is a plus

Certified Regulatory Compliance Manager (CRCM) designation

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays