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Serves as a senior function/business/product compliance risk officer for Independent Compliance Risk Management (ICRM) leading support for Citi Retail Services Franchise Partners responsible for establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM product and function coverage teams to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors, providing day-to-day Compliance advice relating to operations, financial requirements, and guidance on the supported function/business/product and the associated regulatory rules/laws and interpretation on internal policies and procedures. Additionally, this role will manage a team of Compliance professionals.
Job Responsibility:
Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM
Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner
provide direction and guidance on the programs
Managing a team or multiple teams of Compliance professionals
Responsible for hiring, compensation, performance appraisals, staff development, training, etc
Serving as a subject matter expert on Citi’s Compliance programs
Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
Analyzing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
Advising ICRM and function/business/product management and personnel on regulatory and compliance issues and provide credible challenge
Participating in industry groups and trade association working groups or other forums
Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements
Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit
Designing and lead compliance and control reviews
Partnering with other ICRM teams and global functions, including Legal, Risk, Operations and Technology, and Finance to prevent and detect non-compliance issues and promote a culture of compliance
Additional duties as assigned
Requirements:
Expertise of Compliance laws, rules, regulations, risks and typologies
Experience with Credit Card Compliance
Excellent written, verbal and analytical skills
Experience managing a team of direct reports preferred
Must be a self-starter, flexible, innovative and adaptive
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standard
Experience managing teams in similar environments
Advanced knowledge in area of focus
Related certifications desirable, CRCM
Bachelor’s degree
experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
experience in area of focus
strong working knowledge of function/business/product and the related operations and financial requirements
Advanced degree a plus
Nice to have:
Related certifications desirable, CRCM
Advanced degree a plus
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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