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The Mortgage Originations ICRM Product Compliance Officer supporting the Mortgage Processing functional will be responsible for assisting with internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise. In addition, engages with the ICRM Product and Function coverage teams, in order to partner to develop and apply CRM program solutions that meet the function/business/product and customer needs in a manner consistent with the Citi program framework. Primary responsibilities include monitoring compliance risk behaviors and providing day-to-day Compliance advice relating to the support of Mortgage Processing and guidance on Mortgage processing on rules/laws and interpretation on internal policies and procedures
Job Responsibility:
Assisting in the design, development, delivery and maintenance of best-in-class Compliance, programs, policies and practices for ICRM
Providing guidance on rules and regulations relating to function/business/product operational issues, as well as, provide transactional approvals and interpretation of internal compliance policies
Assisting with regulatory inquiries and/or examinations
Collaborating with other internal areas including: Legal, Business Management, Operations, Technology, Finance, other Control Functions, and In-Business Risk to address compliance issues which may impact the supported function/business/product
Supporting the function/business/product in performing timely compliance reviews of new products
Assisting in the development and administration of Compliance training for the supported function/business/product
Researching any new reform rules and rule changes and implementing policies, procedures or other controls necessary to comply with the rules
Additional duties as assigned
Requirements:
Knowledge of Compliance laws, rules, regulations, risks and typologies related to the mortgage industry preferred
Must be a self-starter, flexible, innovative and adaptive
Strong interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Strong written and verbal communication and interpersonal skills
Ability to both work collaboratively and independently
ability to navigate a complex organization
Advanced analytical skills
Excellent project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
Demonstrated knowledge in area of focus
Relevant certifications desirable
Bachelor’s degree
experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
strong working knowledge of function/business/product supported and the related operations and financial requirements
Advanced degree preferred
Nice to have:
Relevant certifications desirable
Advanced degree preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
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