Consultant technique ServiceNow, Inetum

Inetum

Location:

Morocco, Casablanca

Category:

IT - Software Development

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

You will be integrated into the Global Tooling teams, more specifically into the ServiceNow teams. You will contribute to the evolution of our platform, integration of new modules, new projects, automation, Artificial Intelligence, upgrade of the platform and interconnection with other ITSM.

Job Responsibility:

Actively participate in major development projects of the platform
Develop and customize by using Workflow Designer, Flow Designer, Javascript and Data Querying
Contribute to evolution of ServiceNow modules (ITSM, SPM, CSM, …)
Contribute to version upgrades
Contribute to the implementation of new ServiceNow modules
Maintain and enhance existing ServiceNow applications and modules
Handle minor evolutions and incident resolution
Participate in the automation of recurring tasks
Collaborate with stakeholders to understand their needs and translate them into technical requirements
Be proactive and share your experience with the team

Requirements:

At least 3 years of experience as a Service-Now developer
CSA, CAD certifications are mandatory
ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification
Strong knowledge of JavaScript, REST web services, data querying, workflow designer, and flow designer
Mastery of ACLs
Experience with upgrades/cloning is a plus
Ability to work independently and communicate effectively with stakeholders
Fluent in both French and English, both written and spoken
Bachelor's degree in IT or equivalent
Two successful experiences as ServiceNow Developer
You have already work in an Infrastructure Services context
Ability to analyze, synthesize and solve problems
Team spirit, collaboration and communication
Fluent English and French, spoken and written
Strong motivation

Nice to have:

ITSM Specialist is a plus, as well-as ITIL v3 or v4 certification
Experience with upgrades/cloning is a plus

Additional Information:

Job Posted:

March 29, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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