Content Moderator, Randstad

Content Moderator

Randstad

Location:

Greece, Thessaloníki

Category:

Customer Service

Contract Type:

Employment contract

Salary:

1300.00 EUR / Month

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Job Description:

The Content Moderator is responsible for keeping the online world engaging, appropriate, and safe. This role requires strong interpersonal skills, verbal and written communication skills in either Norwegian / Swedish / Finnish / Danish and most importantly empathy. As a Nordic Content Moderator, you will be reviewing content such as videos, news stories, still pictures, political ads, and social media profiles, with the aim to enforce the client's policies, and then use these policies to support the overall business. If you are fluent in one of the aforementioned languages, adequate in English, and you would like to experience life living in beautiful Thessaloníki, Greece, then this is the opportunity for you!

Job Responsibility:

Review and moderate user-generated content posted on social media platforms, including comments, messages, and posts, to ensure compliance with community guidelines and standards
implement and enforce company policies and community guidelines consistently to maintain a safe and welcoming online environment
engage with users professionally and promptly to address inquiries, concerns, or complaints, demonstrating excellent communication and customer service skills
provide insights, feedback, and suggestions for improving moderation processes and policies based on your observations and experiences
monitor social media trends, online conversations, and emerging issues to anticipate potential moderation challenges and address them effectively
participate in employee assistance programs and training to foster the well-being of you and the employee community

Requirements:

Fluency in either Norwegian / Swedish / Finnish / Danish and advanced level in English
at least a high school diploma or equivalent
PC literacy

Nice to have:

Previous experience in customer service

What we offer:

Living and working in the beautiful city of Thessaloníki, Greece

Additional Information:

Job Posted:

April 14, 2025

Expiration:

December 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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