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Attention Contract Management Professionals! Are you an experienced Contract Manager with a passion for driving operational excellence and building strong client relationships? We are actively seeking a talented individual to join our team in the role of Contract Manager. As a leading recruitment agency in the industry, we understand the critical role Contract Managers play in ensuring the successful delivery of services while adhering to contractual obligations. If you have a proven track record in contract management and possess exceptional communication and leadership skills, we want to hear from you! The ideal candidate will have previous experience in Facilities Management and a strong understanding of health and safety regulations. Proficiency in the Microsoft Office suite is essential, along with the ability to thrive under pressure and deliver outstanding results within tight deadlines.
Job Responsibility:
Prepare and deliver comprehensive weekly operations reports for client review and participate in operations meetings as necessary
Collaborate closely with Operations Managers to foster business development and cultivate a cohesive team environment
Develop and execute strategic financial plans aimed at achieving revenue, profit, and growth objectives
Uphold rigorous quality standards across all facets of facilities operations
Regularly review operational procedures and propose enhancements to optimise efficiency
Ensure all personnel possess the requisite skills to proficiently operate critical and noncritical systems
Oversee the Engineering team, guaranteeing compliance with disciplinary protocols and procedures
Provide direction, guidance, and supervision to all staff and subcontractors, ensuring adherence to established working practices
Maintain open communication channels with clients and the Area Manager to promptly address contract-related challenges and deficiencies
Proactively identify and report any issues affecting building and facility operations to senior management
Strive to optimise staffing arrangements to achieve a harmonious balance between cost reduction and service excellence
Execute the implementation and communication of business policies and procedures within the contractual framework
Establish robust control systems to ensure full compliance with statutory, policy, and contractual obligations
Cultivate a customer-centric approach and nurture enduring relationships with clients to uphold service standards and enhance satisfaction levels
Requirements:
Desirable NEBOSH / IOSH certification or equivalent understanding of Health and Safety regulations
Must come from a technical electrical or mechanical background
Previous experience in the Facilities Management industry is required
Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) is essential
Exceptional communication skills with the capacity to lead and inspire teams
Effective organisational abilities, adept at prioritising tasks efficiently
Demonstrated capability to thrive under pressure, delivering outstanding service within tight deadlines
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