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This position reports to the Services, Markets, Banking/ International & Client Control Testing Automation Initiatives Head within the Services, Markets, Banking/ International & Client Control Testing Utility and is an execution-oriented individual contributor position accountable for driving controls testing automation outcomes. Control monitoring and testing are processes for assessing the completeness, timeliness, and accuracy of control execution, providing valuable information regarding the effectiveness of the bank’s key controls. The Control Testing Automation Analyst is accountable and responsible for working with the Services, Markets, Banking/ International and Client teams to identify and prioritize the development of automated solutions for the scalable, reliable, timely and cost-effective completion of control monitoring and testing.
Job Responsibility:
Supports the Services, Markets, Banking/ International & Client Controls Testing Utility by identifying and prioritizing opportunities to automate control testing tools (monitoring and testing) and developing requirements documents and user acceptance criteria for the automation
Serves as subject matter expert on testing automation initiatives and provides automation support when team is assessing an automated control design, ensuring control automation solutions are sustainable and appropriate in the context of the materiality of the risk and the frequency of control operation
Monitors initial testing results and performs a hand-off to the offshore Testing Analysts, ensuring control testing procedures are accurate and complete
Leads the automation lifecycle by proposing and creating automation solutions, grooming, unblocking hurdles, and validating automated tool designs
Prepares for control automation rollout, validating that the solution outputs provided by the automation team align with expected results
Strategically works with the Control Owners to advocate for the embedding of controls, monitoring and testing as part of system enhancements
Conducts research as required on data availability, including location, format and access needed for the target data
Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business’ strategy
Serves as liaison with control testing team and automation team on any issues that may occur with the automation after the rollout
Maintains the automation dashboard, ensuring timeliness and quality of projects being delivered
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Support other relevant work effort of department where needed and as directed by their manager
Requirements:
Subject matter expert on data management and reporting
Strong project management experience, including relevant experience in Risk & Controls
Exemplary analytical and continuous improvement skills
Good understanding of MCA (Managers Control Assessment) frameworks and processes
Knowledge of the end-to-end processes within Markets, Banking, Client and/ or Services an advantage
Effective communication, written and presentation skills
Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones
Experience with tools such as JIRA, FDR, IBS, Eclipse, and Workflow Management systems preferred
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Project Management certification an advantage (eg. PRINCE2, Agile, PMP…)
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