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As a QA Team Lead for Creative Ops, you will create and implement strategies to improve the quality of the visual content that we provide to customers. You will be challenged to manage an in-house team of creative professionals responsible for bringing out the full potential of all the visual content generated on the Snappr platform, both shoots completed by our Partner Photographers worldwide, as well as images generated by our AI Operations team.
Job Responsibility:
Lead and manage day-to-day operations, ensuring efficiency, quality, and adherence to established processes
Act as a point of contact for escalated issues and provide timely resolutions
Communicate with Senior Operations Manager/s and Head of Operations to ensure projects are on track
Monitor and produce regular performance reports
Requirements:
At least 4-5 years of experience in photography and photo editing
Experience in Adobe Photoshop and Lightroom
Experience in high-volume image management
Comfortable working in Google Sheets / Microsoft Excel
Demonstrated experience in driving and achieving Key Performance Indicators (KPIs)
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