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The role involves managing customer credit information, conducting collection procedures, and executing general accounting processes.
Job Responsibility:
Accurately process customer credit applications and maintain records
Analyze credit limits, past due status, customer trend, and associated risk to approve or deny sales orders
Manage relations with credit reporting agencies and collections agencies
Negotiate and enforce payment plans with customers
Regularly review customer hold list and overdue accounts and contact accounts for payment
Monitor accounts for payment trends and warning signs
Conduct periodic credit reviews on accounts to ensure credit limits, terms, and creditworthiness are accurate
Audit delinquent accounts considered to be uncollectible, ensuring maximum efforts have been taken before filing the account with an outside collections agency
Verify all credits/returns are accurate and finalize
Manage customer credit files and all associated paperwork
Support month-end journal entries, account reconciliations, aging report processing, adjusting entries, and other general accounting processes
Requirements:
Proficient in using Customer Relationship Management (CRM) software
Demonstrable experience in managing Accounts Receivable (AR)
Ability to handle and respond to inbound calls effectively
Proven track record in executing billing functions
Knowledge and understanding of collection processes
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