• Service related to minimization of exceedances / inconsistencies of credit limits
• creation and maintenance of reports
• supporting the exchange of information related to the compliance with payment plans
• Completing assigned tasks within SLA targets
• Coordination of respective queue or issue resolution, cycle time, leveraging workload within a team to meet or exceed Service Level Agreements
• Reporting activities and SOX control
• Train/consult internal customer to obtain proper inputs
• Maintain business group workflow, includes follow-up with the business on missing fields, incorrect data and delays
• Provide reports to assigned business team to enable end-to-end process visibility
• Identify opportunities to improve data quality & reduce cycle time
• May include training and deployment support pre and/or post go-live
• Continuous improvement of processes and Lean Six Sigma project coordination
• Positively contributes to and supports team efforts and objectives

• Proven experience in a corporate environment Accounts Receivable and/or Customer Service with elements of Credit & Collection
• Proficiency in English, German, and Polish on a B2 level onward (speaking and writing)
• Bachelor's degree or higher from an accredited university (or just studying)
• Proven experience with Oracle and Salesforce is nice to have

Proven experience with Oracle and Salesforce

• Great challenges with the B2B clients from the EMEA region (healthcare industry)
• Cutting-edge technologies like Salesforce, Oracle
• The smooth recruitment process (1 stage)
• Flexible working model (2-3 visits per week during the first month, from a second month it is enough to visit the office 2 times per month)
• Flexible working hours - 7:00/8:30 - 15:00/16:30
• Foreign languages on a daily usage (English, German)
• Private medical care (individual and family packages)
• Group insurance (in PZU)
• Sports card - MultiSport (for you and your loved ones)
• Online cafeteria - benefit platform (discounts e.g. for cinema tickets)