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Are you a strategic thinker who thrives in dynamic situations? We're looking for a proactive and resourceful problem-solver to help them grow into a strong crisis expert. Join us and play a key role in rolling out our Crisis Management project like a pro! At Fever, our Security team is the ultimate line of defense, ensuring our company stays resilient and our employees feel safe, secure, and ready to conquer the day. We don’t just react—we anticipate, strategize, and stay two steps ahead of the unexpected. If you’re a proactive problem-solver, love coordinating stakeholders, and thrive in a fast-paced, ever-evolving environment, this role is for you!
Job Responsibility:
Assist in the implementation and enhancement of crisis management tools and platforms to improve preparedness and response capabilities
Manage and coordinate cross-functional meetings related to crisis preparedness
Design & deliver training programs to equip Fever teams worldwide with crisis response know-how
Draft incident reports & communicate key insights to leadership, project teams, and stakeholders
Support crisis response efforts, ensuring the timely activation of protocols when needed
Contribute to the development of escalation workflows, crisis response procedures, and documentation
Develop and refine security incident guidelines and SOPs for global operations
Assist in implementing and optimizing our Crisis Management framework
Engage with key stakeholders across departments to ensure crisis protocols align company-wide
Plan and conduct training sessions for different organizational levels on crisis response
Draft and analyze intelligence reports related to security, operational, and reputational risks
Requirements:
Experience in a Crisis Management role or similar support function
Knowledge of incident handling standards, crisis methodology, frameworks, recommendations and best practices
Bachelor's degree in Security, Criminology, International Relations, Sociology, or related careers.
Speak fluent English, with fluency in other languages a plus (especially Spanish, French, or Portuguese)
A proactive, innovative, and multi-tasking mindset
Proven ability to work methodically and calmly under pressure in a fast-paced environment
Strong emotional intelligence and the ability to communicate effectively with a variety of stakeholders—especially during sensitive situations
Excellent time management skills with a strong sense of ownership over tasks
Comfort in handling confidential and sensitive information
The ability to work effectively in a global environment, dealing with teams across different regions (Americas, APAC, etc.)
Strong organizational and project management skills
What we offer:
Attractive compensation package
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Work in a location in the heart of the city, with possible travel across our markets
Home office friendly
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
English/Spanish Lessons and Gympass
Possibility to receive in advance part of your salary by Payflow
We have free snacks, drinks and fruit at the office
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