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As a Critical Care Specialist at Baxter, you will represent the company and its products to healthcare professionals, providing clinical and commercial support for solutions such as hemodynamic and metabolic monitoring. You’ll work in hospital settings like Critical Care, Operating Room, and Emergency Departments to grow accounts, deliver education, and build trust with customers. This role is pivotal in promoting Baxter's therapies and driving value in the acute healthcare space.
Job Responsibility:
Grow Starling therapy in existing contracted accounts - Focus on high growth potential accounts within territory
Develop consultative role to promote hemodynamic monitoring therapy development, facilitate relationship building and provide necessary customer service within current customer base
Grow QNRG+ metabolic monitoring therapy in existing and new accounts - Focus on high growth potential accounts within territory
Develop consultative role to promote metabolic monitoring therapy development, facilitate relationship building and provide vital customer service within current and new customer base
Promote a hospital wide Fluid Management therapy offering to support clinicians care of patients
Optimize education offerings with on site presence to drive most efficient use of time at each customer
Analyze, segment and plan territory goal achievement for 1-3 years in advance – understanding how and where to grow Starling and QNRG+ year over year
Consistently search for and coordinate all growth & expansion opportunities with the territory
Solicit, develop and maintain successful relationships with key healthcare professionals in assigned accounts
Enhance therapy utilization and drive Baxter value in the acute space
Work with the USHP-wide Territory Business Manager (TBM) groups to understand new account opportunities
Coordinates key activities with the USHP-wide TBM group to ensure continuity of strategy and prioritization at shared accounts
Assists in contract negotiations with the TBM group
Requirements:
Preferred BSN and 3+ years’ experience
or RN with critical care medicine (ICU/OR/ED)
6+ years relevant experience
Candidates without a degree but with 8+ years of medical device, hemodynamic monitoring, and/or metabolic monitoring experience will also be considered
Prior experience selling to Hemodynamic and/or Patient Monitoring and Capital Equipment markets, and “Conceptual Selling” to physicians and hospitals in critical care settings is highly desirable
2 or more years sales experience required preferably in the medical device industry, and/or a minimum of 2 years of experience practicing in the hospital ICU setting
Critical Care Nursing background preferred
Strong, demonstrated expertise in product and therapy knowledge
Ability to travel up to 50% overnight
Proven ability to take a positive, proactive approach to solving complex and/or unusual clinical or technical problems
Critical ability to view both macro and micro overviews of territory business opportunities and account specific program development
Strong organization and time management skills
Proven ability to start new therapy programs
Demonstrated ability and desire to instruct
demonstrated self-confidence and effectiveness in taking care of a wide variety of student types
Demonstrated ability to manage pricing contracts and renewals
Computer knowledge required. (Microsoft Office)
Ability to interact professionally and effectively with customers, physicians, nurses and other medical staff
Demonstrated top industry performance
Nice to have:
Critical Care Nursing background
Prior experience selling to Hemodynamic and/or Patient Monitoring and Capital Equipment markets
Demonstrated ability to manage pricing contracts and renewals
Demonstrated ability and desire to instruct
What we offer:
Support for Parents
Continuing Education/ Professional Development
Employee Heath & Well-Being Benefits
Paid Time Off
2 Days a Year to Volunteer
Medical and dental coverage starting on day one
Basic life, accident, short-term and long-term disability insurance
Business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan with employee contributions and company matching
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