Customer & Operations Support Internship, Hewlett Packard Enterprise

Customer & Operations Support Internship

Hewlett Packard Enterprise

Location:

Costa Rica, Heredia

Category:

-

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Customer & Operations Support Internship at Hewlett Packard Enterprise in Costa Rica, focusing on supply chain, logistics, and operational support. The role emphasizes collaborative problem-solving, compliance assistance, financial analysis, and process improvement.

Job Responsibility:

Assist in purchase order execution and ensure timely responses from suppliers
Track and follow up on backorders and backlog orders, supporting CFBO reduction efforts supporting Material Management Team
Support in Stock Transfer Orders (STO) tracking and resolution
Monitor inventory levels and replenishment cycles to ensure service continuity (stock outs/parts out of shelf)
Assist in install base reviews for customers, ensuring alignment with inventory planning and replenishment strategies
Help monitor lead times for shipments and ensure alignment with country targets
Support in compliance with import/export regulations, working closely with logistics teams
Assist in reverse logistics tasks, ensuring parts are returned efficiently and within expected timeframes
Contribute to cost-saving initiatives by identifying inefficiencies in supply chain operations
Assist in managing LAC performance metrics
Support in CAPs tracking, executive narratives, Go-to-Green plans, and metric transformation initiatives
Participate in projects aimed at improving processes, enhancing efficiency, and driving operational excellence
Provide support in escalation management, assisting in root cause analysis and resolution plans
Help prepare presentations and reports for leadership & global support teams

Requirements:

Studies in Supply Chain, Business Administration, Finance, Industrial Engineering, or related fields
Analytical skills to track shipments
Strong communication skills
Attention to detail
Ability to work in a fast-paced environment, adapting to shifting priorities in supply chain operations
Fluent in Spanish and English (Portuguese is a plus for Brazil)

Nice to have:

Portuguese

What we offer:

A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development

Additional Information:

Job Posted:

March 20, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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