Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:

United Kingdom, Basingstoke

Category:

Customer Service

Contract Type:

Employment contract

Salary:

27000.00 - 28000.00 GBP / Year

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Job Description:

Are you ready to join a dynamic team in the Manufacturing & Production industry? We're on the lookout for a cheerful and professional Customer Service Administrator to help deliver exceptional support to clients! If you have a knack for problem-solving and a passion for customer satisfaction, we want to hear from you!

Job Responsibility:

Managing customer inquiries with a friendly and positive attitude
Processing orders accurately and efficiently using Sage
Maintaining records and databases in Excel
Collaborating with various departments to resolve customer issues swiftly
Assisting in the preparation of reports and documentation
Providing support to the sales team when required
Identifying areas for improvement in our customer service processes

Requirements:

Proficiency in Sage and Excel
Excellent communication skills, both verbal and written
Strong organisational and multitasking abilities
A customer-centric mindset with a proactive approach to problem-solving
A positive attitude and a willingness to learn

Additional Information:

Job Posted:

March 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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