Customer Service Administrator, Office Angels

Customer Service Administrator

Office Angels

Location:

United Kingdom, Exeter

Category:

Office Administration

Contract Type:

Not provided

Salary:

26000.00 - 28000.00 GBP / Year

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Job Description:

We are delighted to be recruiting for a Customer Service Administrator for this Exeter based company. You will be joining a team who all support each other and work towards the common goal in a positive, fast-paced environment. You will be an integral part of the customer service team, providing a first-class service to the business's clients, alongside administrational needs and customer management.

Job Responsibility:

Answer customer calls, via phone, and emails
Update customer records and maintain database and company system
Resolve and record any customer queries in a timely manner
Account manage existing customers ensuring that they are receiving the best possible service
Process all customer documentation and maintain files and records
Provide administration support to the wider team

Requirements:

Exceptional customer service and administration experience
Strong IT and MS Office skills
Excellent communication skills and telephone manner
Fast learner and proactive attitude
A resilient, can-do mindset where no job is too big or small
Works well in a team, and happy communicating with the wider company
Takes onboard feedback in order to progress personal development in the role
A positive disposition and someone who enjoys a fun dynamic environment

What we offer:

Good holiday package
pension scheme
modern office with great amenities
casual dress
social events and welcoming environment

Additional Information:

Job Posted:

March 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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