Customer Service Advisor, Randstad

Customer Service Advisor

Randstad

Location:

United Kingdom, Sittingbourne

Category:

Customer Service

Contract Type:

Not provided

Salary:

13.00 GBP / Hour

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Job Description:

An excellent opportunity has arisen for an Order Processer to join our friendly team based in Sittingbourne. Our client manufactures specialist medical food and equipment for enterally fed patients to improve patient quality of life and meet their nutritional needs. The role supports the department to process patient orders via the website. The team works in an open plan office within a modern building.

Job Responsibility:

Reviewing and processing patient orders
Requesting prescriptions from GP surgeries via telephone and email
Ensuring patient records are maintained accurately and kept up to date
Manage daily workload as delegated by Team Leader
Dealing with ad hoc administration/operation requests & tasks

Requirements:

Professional and ability to work as part of a team
Experience in data entry
Competent IT skills and ability to learn new systems
Professional and confident telephone manner
Excellent verbal & written communication skills
Accuracy in processing at speed

What we offer:

Free on-site parking
Onsite canteen including a Starbucks station
Onsite gym including a peloton bike
Outside seating areas
Team social events
Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas
Access to employee assistance programmes including financial advice and counselling services
Full training provided

Additional Information:

Job Posted:

April 03, 2025

Expiration:

April 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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