Customer Service Advisor, Randstad

Customer Service Advisor

Randstad

Location:

United Kingdom, Basildon

Category:

Construction

Contract Type:

Employment contract

Salary:

26000.00 - 27000.00 GBP / Month

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Job Description:

Looking to recruit a Customer services advisor to join a leading Property Maintenance Contractor based in Basildon

Job Responsibility:

Take ownership for responding to inbound communications from tenants (calls and emails)
Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated
Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience
Manage ingoing and outgoing mail/ inbox

Requirements:

previous experience within the repairs and maintenance sector, or a trade-based background
good working knowledge of Microsoft Office
strong administration, organisational and communication skills, both written and verbal
excellent customer service skills

What we offer:

Benefits

Additional Information:

Job Posted:

April 02, 2025

Expiration:

April 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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