Customer Service Planner, Randstad

Customer Service Planner

Randstad

Location:

United Kingdom, Welwyn Garden City

Category:

Construction

Contract Type:

Not provided

Salary:

16.00 - 18.00 GBP / Hour

Save Job

Apply Position

Job Description:

Looking for an experienced Customer Service Planner/ Repairs Scheduler to join a leading Property Services company.

Job Responsibility:

High volumes of calls liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments
Ensuring that future jobs are appointed in a way that will ensure contractual Service Level Agreements are met and no false promises are given
Dealing with residents as part of our back-office using a range of communication methods including telephone and email

Requirements:

Social Housing and Repair and Maintenance background
Competent in communicating with direct operatives, subcontractors, and residents
Basic building maintenance knowledge e.g. duration required to undertake a variety of maintenance tasks
Planning knowledge of what works can be sequenced or can be undertaken concurrently
Ability to prioritise works and ensure works-in-progress jobs are within target and appointed where practicable
Good level of written English
Good computer skills
Good project management skills
Good communication skills e.g. ability to communicate with different stakeholders at different levels
Passionate about service delivery and customer satisfaction

Additional Information:

Job Posted:

April 02, 2025

Expiration:

May 28, 2025

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.