Customer service professional, Randstad

Customer service professional

Randstad

Location:

Australia, Adelaide

Category:

Call Center

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

Randstad are currently seeking customer service professionals for multiple full-time positions that we have available with a well known National and vibrant client. These positions are located within the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions.

Job Responsibility:

Being one of the first points of contact for enquiries
Triage and redirect calls to appropriate queues
Empathetic and positive attitude
Ability to deal with sensitive and confidential information
Administrative duties including filing, scanning
Managing enquiries from customers (via phone or email, including both inbound and outbound calls)
Data entry into internal databases and systems

Requirements:

Passionate about helping people
Strong background in customer service (call centres, retail, reception, admin, hospitality etc)
High level of attention to detail
Exceptional time management skills
Ability to learn and adapt to new systems and processes

What we offer:

Fantastic opportunity to further customer service experience in a corporate setting
Join a Nationally recognised company

Additional Information:

Job Posted:

March 28, 2025

Expiration:

April 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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