Customer Service Representative Associate, Robert Half

Customer Service Representative Associate

Robert Half

Location:

United States, Bronx, New York

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

The Customer Service Representative Associate will be instrumental in providing front office and authorizations support in a healthcare setting.

Job Responsibility:

Obtain precertification's authorizations and other referrals as assigned
Meet with patients to discuss billing questions, collection TOS, and other outstanding balances
Validate insurance and other billing information
Presenting data to appropriate parties and partnering to develop resolutions
Ability to take and make patient phone calls and assist client front desk operations

Requirements:

1 years of customer service experience
Experience with Microsoft Word, create correspondence, and work within templates
Microsoft Excel data entry, sort/filter, and work within tables
Microsoft Outlook email and calendar management

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:

March 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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