Customer Service Representative, Robert Half

Customer Service Representative

Robert Half

Location:

United States, Grand Rapids

Category:

Customer Service

Contract Type:

Not provided

Salary:

Not provided

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Job Description:

We are currently seeking a receptionist to replace the one that we had before who was over qualified. The role involves answering phones, using Microsoft Suites (Word, Excel), delivering internal packages, forwarding mail, and providing excellent customer service with compassion.

Job Responsibility:

Answers phones
Delivers internal packages
Forwards mail
Conducting phone screens
Direct phone calls
Inbound telephone calls
Phone inquiries
Phone messages
Phone screens
Telephone triage
Paper filing
Numeric filing
Deliver mail
Deliver messages
Deliveries
Delivery schedule

Requirements:

Answers phones
Microsoft Suites - Word, Excel
Delivers internal packages
Forwards mail
Excellent presence
Customer service
Compassionate
Receptionist duties
Part-time receptionist
Answering multi-line phone system
Conducting phone screens
Direct phone calls
Inbound telephone calls
Multi-line phone systems
Multiple phone
Phone etiquette
Phone inquiries
Phone messages
Phone screens
Phone system
Pleasant phone manner
Professional phone etiquette
Telephone answering system
Telephone triage
Paper filing
Numeric filing
Microsoft Outlook
Microsoft Excel
MS Excel
Deliver mail
Deliver messages
Deliveries
Delivery schedule
Excel formulas

What we offer:

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Additional Information:

Job Posted:

March 24, 2025

Employment Type:

Parttime

Work Type:

On-site work

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